Shipping policy
Shipping Policy for smokedtimes.com
At Smoked Times, we aim to provide a transparent and reliable shipping experience. Please review our shipping terms below to understand how your order is processed and delivered.
1. Order Cut-off Time
All orders placed before 2:00 PM (PST - Pacific Standard Time) will begin processing the same day. Orders placed after this time will be handled starting the following business day.
2. Handling Time (Processing)
- Handling Time: 1 – 3 business days.
- Operating Days: Monday – Friday.
- Our team carefully inspects and packs your items during this period to ensure they arrive in perfect condition.
3. Transit Time (Shipping)
- Transit Time: 6 – 13 business days.
- Operating Days: Monday – Saturday.
- Once your order has been handed over to the carrier, it will take approximately 6 to 13 days to reach its destination.
4. Total Delivery Time
The total time from the moment you place your order until it arrives at your doorstep is:
Total Estimated Delivery: 7 – 16 business days.
5. Shipping Costs
Standard Shipping: Free.
6. Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your package's progress on our website or the carrier's portal.
7. Delivery Address
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.